Refund policy

Return & Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase, which is why we offer a hassle-free return and refund process. Please review our return and refund policy below:

1. Return/Exchange Process:

• Eligibility for Returns:
  You can return most items within 7 days from the date of delivery. To be eligible for a return, the item must be unused, in the same condition that you received it, and in the original packaging.

• Return Instructions:
  To initiate a return, please contact our customer service team at rebque.in@gmail.com with your orderID and a brief description of the issue. We will provide you with return instructions and the necessary shipping details.

2. Refund Process:

• Refund Approval:
  Once we receive your returned item, we will inspect it to ensure it meets the eligibility criteria. If your return is approved, we will initiate a refund to your original payment method. Refunds typically take 5–7 business days to process, depending on your bank or credit card provider.